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Intelligent Automation With

Hyperscience and NICE

Deliver exceptional customer experiences with Hyperscience’s industry-leading Intelligent Document Processing solution and NICE Employee Virtual Attendant (NEVA)

Comprehensive Automation

No matter the low image quality, scan lines or messy handwriting, NEVA’s integration with Hyperscience turns documents into the structured data you need to drive better decision-making and better service your
customers.

 

Faster & More Accurate Operations

Customer can experience a 67% increase in accuracy of data processing, up to 10x faster processing time, and over 90% cost reduction with more efficient and streamlined processes.

 

Deliver Exceptional Customer Experience

Transform business operations, freeing up your employees to focus on high-value work and elevating customer service to the next level.

Comprehensive Automation

No matter the low image quality, scan lines or messy handwriting, NEVA’s integration with Hyperscience turns documents into the structured data you need to drive better decision-making and better service your
customers.

 

Faster & More Accurate Operations

Customer can experience a 67% increase in accuracy of data processing, up to 10x faster processing time, and over 90% cost reduction with more efficient and streamlined processes.

 

Deliver Exceptional Customer Experience

Transform business operations, freeing up your employees to focus on high-value work and elevating customer service to the next level.

How it Works

Documents extracted from DMS via NICE Robot

Classification
Extraction
Validation
Enrichment

Structured data files (JSONs) sent to NICE APA queue for processing

Input

Human-in-the-Loop Exception Handling

Output

Enterprises benefit from scale, efficiency, and error reduction. End customers benefit because of the ease of transacting with the enterprise. Everyone wins."

Gareth Hole, Director of Robotics & AI, NICE

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