Hyperautomation for
Insurance Claims Processing
Customer emails in their claim. The email body and any attachments are ingested into Hyperscience via an email listener
Classification
Each document is classified into the corresponding document types e.g. claim form, travel invoice
Extraction
Required data is extracted from documents, including structured, semi-structured and unstructured formats
Case Collation
New case is created, with reference to the customer’s policy number included in the email body
Action
Apply data validation e.g. does the policy number match? Action custom business rules e.g. was the policy active when the trip was booked?
Hyperscience integrates out-of-the-box with your existing claims systems to ensure accurate, actionable data flows downstream
Input
Human in the Loop
Outcome
Reduce Costs
Our intuitive platform seamlessly integrates with your existing workflows and systems to help increase claims throughput by up to 10x eliminating backlogs.
Mitigate Risk
Forget error-prone manual data keying or legacy OCR extraction. Our ML-based platform combines human judgment with AI to deliver over 98% accurate data from day one.
Improve Customer Satisfaction
Enable Claims Examiners to spend less time on data entry and more time on work that matters, responding to customers quickly and effectively.
QBE Insurance Increase Claims Processing by 80%
Combining human judgement with AI has allowed QBE to remain competitive and deliver high quality customer service
Canada Life Cuts Cost of Document Processing
See how Canada Life is using Hyperscience to significantly reduce labor costs while speeding up document handling
Financial Institution Shortens Funeral Claim Processing Time by 80%
See how this bank reduced claim turnaround times from 15 minutes down to just three
Fortune 500 Insurer Reduces Processing Times by 85%
With AI-led automation employees process and respond to customers five times faster
Insurance Giant Slashes Forms Handling Times
Insurer reduces forms handling times by 70% elminating almost 30 minutes of data entry time in each transaction