Use Cases

UK Public Sector

Public sector organisations in the UK are under pressure to collect and process increasing volumes of digital information to improve citizen services.

Relying on staff in central and local government, healthcare, and blue light services to manually extract and key data from forms and other documents undermines their productivity and steals resources which can be better applied to citizen engagement.

The Hyperscience Platform automates outdated document-heavy processes across the government. By automatically classifying and extracting information from handwritten or machine-printed documents using AI and Machine Learning, Hyperscience helps reduce backlogs, improve response times, and enhance the quality and timeliness of citizen services.

Seamlessly Digitise Data

Millions of forms, applications, tax returns, and other documents are being processed by central and local government departments every year. The Hyperscience Platform is designed to automate complex document processes with minimal human intervention, improving staff resource allocation and delivering better, more informed outcomes for UK citizens.

Streamline document classification and data extraction across:

  • Tax forms
  • Benefit applications
  • Patient records
  • Employment histories
  • Census forms
  • Voter registrations
  • Passport/driving license applications
  • Accounts and payment processing

Improve Your Citizen Experience

Keeping up with surges in demand for services is more important than ever since pandemic lockdown restrictions increased the volume of online forms being submitted. Handling those efficiently, accurately, and within prescribed deadlines requires intelligent technology which can read incoming documents — whatever format they are in — and accurately classify them and extract and translate the relevant information into actionable data which can be used for further processing, analysis, and archiving.

The AI-powered automation the Hyperscience Platform provides can deliver a 10X improvement in paperwork processing times and cost savings of up to 90% when compared with manual, staff-intensive approaches.

Accurate Data, Ever Improving

Users can set their own accuracy targets based on internal key performance indicators (KPIs) and service response rules, and the Hyperscience Platform will automate against them—bringing a human-in-the-loop to assist when unsure it will meet your prescribed accuracy level.

Over time, the machine will learn from human feedback and automation rates will increase—leading to less human intervention and greater machine processing over time.

Organisations can expect more than 80% automation at over 98% accuracy on Day 1, which increases up to 95% automation and over 99% accuracy as the machine continues to learn, behind your existing firewall.

The Hyperscience Platform can be deployed in a private on-premise cloud or on physical servers to maintain compliance with national or industry regulations on data hosting and processing.

The accuracy of reading freeform joined-up handwriting was close to 99%.
- Large UK government department automating 28 million pages of forms per year

Get a Demo

Our experts will walk you through:

  • How to classify and extract data across complex, difficult-to-read documents, including handwritten forms, PDFs, images, emails and more.
  • How the Hyperscience Platform intelligently plugs into your document processes with out-of-the-box and customizable tasks, workflows, and connectors.
  • Plus live expert Q&A to answer any questions you have!
Please select an available date below to begin
Dec 2021
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