Automation for Mortgage Processing
Record-low interest rates, rising customer expectations, and an increase in the average refinancing processing time catapulted the mortgage industry into a race toward digitizing the mortgage application process.
Lenders prioritized front office innovation as a quick win to improve customer satisfaction and mitigate revenue loss, but this left underperforming back office processes and systems untouched.
To control costs, keep up with demand, and streamline operations, lenders need to turn their attention to automating back office processes.
The Hyperscience Platform offers a human-centered approach to automation that provides the highest levels of automation and data accuracy to remove friction in your operations, while making human work more impactful and effective, resulting in faster mortgage application processing for your customers.
Manually processing income and identity documents such as bank statements, W2s, and proof of employment is costly and inefficient. Upgrade your workflows with automation to mitigate costs and speed up processing.
The Hyperscience Platform converts semi-structured and unstructured document formats into actionable data that can be used to drive faster, more reliable downstream processing with customized business rules. Firms will be able to better leverage internal bank data and streamline the process of acquiring required customer information, allowing lenders to review applications faster.
Automatically process critical documents such as:
- Closing Disclosure
- Credit Report
- IRS Transcript Request
- Mortgage Insurance Disclosure
- Loan Application
- Standard Flood Determination
- Underwriting Transmittal
- Security Instrument
- Mortgage Insurance Certificates
- LP Findings HPA
- Account Disclosure Statement
- First Payment Letter
- DU Findings
- GUS Findings
- LUTS 9200-LT
Boost Customer Satisfaction
Speed time to yes by digitizing the value chain end-to-end, enabling accurate data to be shared with your processing, underwriting, and closing teams, while freeing up your lending teams for more customer-centric activities.
The Hyperscience Platform integrates with your business processes and workflow systems to provide data where and how you need it. Hyperscience excels at automating data entry, ensuring that Machine Learning improvements carry between different document types, and seamlessly loops in humans only when needed. Our proprietary ML models deliver significant and constantly increasing levels of process automation with minimal human intervention.
Improve Operational Agility
Demand and compliance requirements are constantly changing, directly impacting how your firm operates. In 2020, US home sales reached a 14 year high and 200% annual increase in refinancing, further driving the need for digital transformation.
The Hyperscience Platform enables your business to quickly adapt workflows, upgrade processes, and scale capacity on short notice without friction. This allows your organization to focus on providing the best user and customer experience possible, even during unprecedented peak periods.
Experience even faster time to value with Hyperscience’s Labor as a Service (LaaS) offering. Our team handles all model training, human-in-the-loop Supervision, and QA tasks, scaling to support your changing requirements, so you can achieve your desired accuracy and throughput levels.
Get a Demo
Our experts will walk you through:
- How to classify and extract data across complex, difficult-to-read documents, including handwritten forms, PDFs, images, emails and more.
- How the Hyperscience Platform intelligently plugs into your document processes with out-of-the-box and customizable tasks, workflows, and connectors.
- Plus live expert Q&A to answer any questions you have!