Guide to Streamlining UK Government Efficiency
The current state of digitisation within the UK public sector
Where current solutions and initiatives are struggling
How intelligent automation can create a better, more efficient citizen experience
The need to optimise public sector efficiency by automating manual processes and extracting more accurate data from handwritten forms has been given fresh impetus by the pandemic.
In September 2021, the Department for Business, Energy & Industrial Strategy published its National AI Strategy. Its aim is to establish the UK public sector as a leading example of how advanced automation and Artificial Intelligence (AI) techniques can be deployed to enhance the health, wellbeing, prosperity, and security of UK citizens.
With that intent to leverage AI in mind, it’s time to consider the ways the UK public sector is currently digitising and understand the ways an intelligent automation platform could help create a better citizen experience.